Thank you for shopping with Sebastian Gizmo. We aim to deliver your favorite tech gadgets safely and promptly. Please read our shipping policy carefully to understand how we handle deliveries.
1. Payment Method
We currently offer Cash on Delivery (COD) as our only payment method. You will be required to pay the full amount in cash at the time of delivery. Please ensure that someone is available at the delivery address to receive and pay for the order.
2. Processing Time
Once your order is confirmed, it will be processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Time
Delivery time varies depending on your location. Most orders are delivered within 3–7 business days from the date of processing. Please note that remote areas may require additional time.
4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed during the checkout process. In some cases, we may offer free shipping promotions.
5. Failed Deliveries
If our delivery partner is unable to complete the delivery after multiple attempts due to incorrect address details or unavailability of the recipient, the order may be returned to us. In such cases, re-delivery can be arranged upon confirmation and may incur additional charges.
6. Damaged or Missing Items
Please inspect your package upon delivery. If you notice any damage or missing items, report it to us within 48 hours with clear photos and order details so we can assist you promptly.
7. Contact Us
If you have any questions about your shipment or need support, you can reach us at [email protected].